Our Vision

To be the leading and trusted industrial/engineering spares equipment distribution and technical support services company in Ghana and the Pan Africa.

Our Mission

To drive operational excellence through innovative industrial solutions at minimal cost.

To achieve this goal, all TekniTeed employees must understand and ensure the following principles are adhered to;

Customers

• Recognize and understand our customer requirements and ensure we can meet them.
• Uphold good working relationships with our customers.
• Encourage customer feedback to help us improve performance and service.

Internal Systems

• Understand and manage our processes to ensure they are performed effectively and safely.
• Sustain quality excellence through the management of risks and the continual improvement of processes and services.
• Ensure timely and satisfactory delivery of products and services.
• Use this policy as a basis to set and achieve quality objectives.
• Maintain a quality management system that complies with requirements of lSO 9001:2015 and other applicable/legislative and regulatory standards.
• The organization shall ensure review and improvement of this policy; communicate to employees and public stakeholders.

Staff

• Employ and retain a skilled work force who shares the company’s vision and values.
• Provide a safe working environment for all.
• Provide training to employee to ensure they have relevant skills to fulfill their duties,
• Engage with employees to obtain feedback to help identify opportunities for improvement.

Suppliers

• Only use reliable and competent suppliers who share our commitment to customer satisfaction.
• Maintain close relationships with key suppliers for our mutual benefits.